Kim’s love for animals started at a very young age. Originally from Long Island, NY, Kim moved to North Carolina in 2007 and started her animal career working for the local county Animal Control Department. She came to the Complete Pet Care at Heritage team when the hospital opened as a Customer Care Technician and transitioned to the leadership team in 2019. She loves to make long-lasting, personal connections with clients and patients and prides herself on being a memorable part of their experience when visiting the hospitals. Kim loves to teach and mentor our staff and be a support to whoever needs it. When not at work, Kim enjoys spending time with her husband Jeff, children Leah and Jace, dogs – “Mia” and “Charlie,” and cats – “Willow” and “Cora.” Trips to the outer banks and Blue Ridge Mountains are favorite getaways, where she and her family love to go camping in their pop-up camper. Kim also loves being outside doing yard work and is widely known for her favorite dog breed, the Shiba Inu. She prefers the warmer months of the year, enjoys a good sense of humor, and prides herself on delivering a sincere level of customer service to Complete Pet Care clients and patients.